Terms of Service

1. Scope

These terms apply to use of the website operated by Robust Softech Japan合同会社, including contact forms, consultation booking, and related informational pages.

The operator of this website is Robust Softech Japan合同会社, whose registered address is 2-29-22 Takasu, Urayasu-shi, Chiba 285-0071, Japan.

Separate commercial agreements, statements of work, quotations, proposals, order forms, or product-specific terms may apply to actual services or products and will prevail where they conflict with these website terms.

2. Positioning of this website

Information on this site is provided for general company, product, and service information only. It does not by itself create a contract, proposal, legal advice, or guaranteed service commitment.

Descriptions of capabilities, processes, technologies, timelines, or examples are illustrative unless expressly incorporated into a signed agreement.

3. Prohibited conduct

• Submitting false or misleading information
• Impersonation, harassment, spam, or disruptive behavior
• Unauthorized access, interference, or vulnerability testing against this site or related services
• Use that infringes law, public order, or third-party rights
• Attempting to scrape, copy, reverse engineer, or republish protected content or non-public information without permission

4. Intellectual property

Text, logos, graphics, layouts, and other materials on this site belong to us or the applicable rights holder. They may not be copied, modified, or redistributed without permission.

Use of our name, marks, product names, screenshots, or materials in a way that suggests endorsement, affiliation, or authorization without approval is prohibited.

5. Inquiries, scheduling, and communications

By submitting an inquiry or booking a consultation, you represent that the information you provide is accurate and that you are authorized to provide it.

We may decline, reschedule, or discontinue communications where requests are outside scope, abusive, unlawful, or otherwise inappropriate for ordinary business handling.

6. External services

This site may use third-party services such as Calendly for scheduling. Use of those services is also subject to the relevant provider's own terms and privacy policies.

We are not responsible for outages, policies, or interface changes made by third-party services, except to the extent such responsibility cannot be excluded by law.

7. User environment and security

Users are responsible, at their own cost, for preparing the devices, communication lines, browser environment, and other conditions necessary to access and use this website.

For security, maintenance, incident response, or other operational reasons, we may implement reasonable measures such as access restriction, traffic blocking, or service limitation.

8. Availability and changes

We may modify, suspend, or discontinue any part of this site at any time without prior notice. We do not guarantee uninterrupted operation, permanent availability, or that all content will remain current at all times.

9. Disclaimer

We do not guarantee uninterrupted availability, completeness, accuracy, or fitness of site content for a particular purpose. Except where liability cannot be excluded under law, we are not liable for loss arising from use of or inability to use this site.

Nothing on this site is intended to be legal, tax, accounting, regulatory, or investment advice. Users should obtain professional advice appropriate to their circumstances.

10. Exclusion of anti-social forces

Users represent and warrant that they are not and are not affiliated with organized crime groups, companies related to such groups, corporate extortionists, or other anti-social forces under Japanese practice.

If we reasonably determine that a user falls within the foregoing category, we may suspend communications, restrict access, or take other necessary action without prior notice.

11. Limitation of liability

To the maximum extent permitted by applicable law, our liability arising from this site or its use is limited to direct loss actually and reasonably caused by our willful misconduct or gross negligence where such limitation is not prohibited.

We are not liable for indirect, incidental, special, punitive, or consequential damages, including business interruption, lost revenue, lost opportunity, or data loss, except where exclusion is not legally permitted.

12. Governing law and jurisdiction

These terms are governed by the laws of Japan.

Any dispute arising out of or in connection with these terms or this website shall be submitted to the Chiba District Court as the court of first instance having exclusive agreed jurisdiction, unless a different court must be used under mandatory Japanese law.